The contract is limited only to the service and not the hardware or software application used by the Customer.Maintenance will be done once in a month. In case there is a repair call during the month, Maintenance Will be combined with the repair call.

Goldmine Systems will not be responsible for the loss of data’s due to virus or accidental deletion. Maintenance visits as well as service calls under the agreement shall be made during the normal Working hours on weekdays and 9.00 a.m. to 1.00 p.m. on Saturdays.The maintenance charges have to be paid 100% in advance by Cheque, D.D. favouring “Goldmine Systems ”.

Goldmine Systems agrees to undertake Preventive and Remedial Maintenance of Computer systems and Accessories, as per the enclosed list, at Chennai. The conditions are as specified hereunder:

This maintenance agreement is valid for one year and can be renewed on a yearly basis by way Of a new contract on mutually agreed forms. Renewal to be done before expiry of agreement to Avoid any service break.

The contract is limited only to the hardware and not the software applications used by the Customer. Preventive Maintenance will be done on the equipment once in a month.

Goldmine Systems reserves the right to charge additional amount for the calls made by the customer where No engineer intervention was actually required to set right that equipment or for virus removal calls.

Maintenance visits as well as service calls under the agreement shall be made by Goldmine InfoTech during The normal working hours from Monday to Friday and 9 a.m. to 1 p.m. on Saturday.

This Contract does not apply to service for damages due to accident, misuse of computers, Electrical failures, natural calamities or any other kind of physical damages.

The Contract do not include spares like keyboard, mouse, printer heads, ribbons, cartridges, Toners, printer knobs, picture tubes, cables, plastic parts etc., In case of damage to the above Mentioned, the customer will have to purchase new materials at the actual cost.

In case of any replacement of materials, the damaged materials shall not be returned to the Customer under any circumstances and shall be retained by Goldmine Systems

Replacement of Hard disk shall be given of the same capacity if available, else the actual cost For the excess capacity Hard disk replacement has to be beared by the customer.

No one else other than people from Goldmine Systems entitled to manipulate the systems and add-ons.

Goldmine Systems shall not be responsible if there is any kind of damage on course of doing so without our Permission.